Introduction
de Valk Design Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website devalkdesign.com or engage with our services.
Information We Collect
We may collect the following types of information:
Personal Information You Provide:
- Name and contact information (email address, phone number)
- Company name and project details when you contact us
- Information submitted through contact forms or email inquiries
- Email address when you subscribe to our newsletter or download resources
Automatically Collected Information:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website or source
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide information about our services
- Process and fulfill service requests
- Send you our newsletter and educational resources (with your consent)
- Improve our website and user experience
- Communicate with you about projects, quotes, and business matters
- Comply with legal obligations
Third-Party Services
We use the following third-party services that may collect information:
- Cloudflare Pages: Website hosting and security
- Formspree: Contact form processing
- Mailerlite: Email marketing and newsletter delivery
These services have their own privacy policies and handle data according to their terms.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our website and business
- Legal Requirements: When required by law, court order, or government authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and email correspondence related to active or potential projects are retained for business purposes.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing emails at any time
- Data Portability: Request transfer of your data to another service
To exercise these rights, please contact us at info@devalkdesign.com.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
International Data Transfers
We are based in British Columbia, Canada, and serve clients in North America and internationally. Your information may be transferred to and processed in Canada or other jurisdictions where our service providers operate. By using our website, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.
Compliance with Canadian Privacy Laws
This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in British Columbia, Canada.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
de Valk Design Inc.
Qualicum Beach, British Columbia, Canada
Email: info@devalkdesign.com
Phone: (778) 677-2733